How Takeda’s Hematology Support Center can help
If you live with or care for someone with a bleeding disorder, you know how important it is to have helpful resources. It takes teamwork to manage this type of condition.
At Takeda, we understand this. That’s why we created the Hematology Support Center (HSC). Takeda’s HSC offers dedicated help to patients prescribed Takeda hematology products and provides them with information, guidance, and treatment resources. HSC is here for patients and caregivers. We can help with insurance hurdles, copay assistance, and getting access to treatment. HSC can also assist healthcare providers with reimbursement and access issues.
HSC provides patients and caregivers with dedicated support.
Case Managers are the first point of contact. They can:
- Give information about financial assistance options
- Help eligible patients enroll in our CoPay Assistance Program
- Connect patients to other HSC team members
Reimbursement and Access Managers (RAMs) are insurance experts. They can:
- Assist with health insurance challenges
- Provide insurance education tools
Healthcare Educators (HCEs) offer useful information. They can:
- Provide English or Spanish one-on-one health education support about hemophilia and von Willebrand disease
- Give information about a patient’s prescribed Takeda treatment
- Connect patients with informational and community resources, including Takeda’s educational programs
HSC is committed to providing support for those who need it.
HSC support comes in more ways than one. For example, Case Managers can help patients know if they qualify for our CoPay Assistance Program. This program may cover up to 100% of eligible out-of-pocket expenses, up to the program maximum. Only patients who have been prescribed a Takeda hematology product* and have commercial insurance are eligible for the program.
HSC support continues online.
HSC’s website for patients, hematologysupport.com, can provide additional help. For example, the patient resource library has information about:
- Insurance
- Medicare and Medicaid
- Staying organized while on treatment
- Other support resources
Living with a bleeding disorder can feel overwhelming at times. But with a Takeda hematology treatment, HSC is here to help. And that can make all the difference.
HSC is here for healthcare providers too.
For healthcare providers prescribing Takeda hematology treatments, HSC can make the process go more smoothly. Need help with an access challenge? We may know how to resolve it. Our website for healthcare providers, hematologysupportpro.com, has useful tools, such as:
- Prescription referral forms
- Prior authorization and appeals checklists
- Billing and coding information
HSC team members are trained to handle all types of support situations. Make HSC the go-to resource for any Takeda hematology access–related questions or concerns.
Support from HSC is only a call away.
With HSC, patients, caregivers, and healthcare providers have a partner on their side. HSC is here and ready to help. Call us Monday through Friday, 8:30 am to 8:00 pm ET, at 1-888-229-8379.
To learn more about HSC, please visit our website:
For patients: hematologysupport.com
For healthcare providers: hematologysupportpro.com
Copyright © 2019 Takeda Pharmaceutical Company Limited. All rights reserved. 1-800-828-2088.
The Hematology Support Center logo is a trademark of Shire, a Takeda company.
TAKEDA and the TAKEDA logo are trademarks or registered trademarks of Takeda Pharmaceutical Company Limited.
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